LAST UPDATED: April 2025
INTRODUCTIONHeart & Time is a boutique gift service founded and operated by Deepa Caveney, serving families in San Jose, Campbell, and Los Gatos, California. Your privacy matters deeply to us. This policy explains what information we collect, how we use it, and how we protect it.
WHAT INFORMATION WE COLLECT
Heart & Time does not collect personal information through automated forms or tracking tools. The only personal information we collect is what you voluntarily share with us when you reach out by email or phone — which may include:Your name and contact details
Information about your parent or family situation
Any other details you choose to share in the course of our conversation
HOW WE USE YOUR INFORMATION
Any information you share with us is used solely to:Respond to your enquiry
Discuss and arrange Heart & Time services
Communicate with you about visits, scheduling, and updatesWe do not use your information for marketing purposes, and we will never sell, share, or disclose your personal information to any third party without your explicit consent — except where required by law.
EMAIL COMMUNICATION
When you email us at [email protected], your email address and the contents of your message are received and stored in our email inbox. This information is used only to respond to you and to provide our service. We do not add you to any mailing list without your knowledge and consent.
COOKIES AND TRACKING
The Heart & Time website does not use cookies or any tracking or analytics tools to collect data about visitors. We do not monitor your browsing behaviour on our site.
THIRD PARTY SERVICES
Our website is hosted on Carrd. Carrd may collect basic technical data such as page visits as part of their standard hosting service. Please refer to Carrd's own privacy policy at carrd.co for details on how they handle this data.
YOUR RIGHTS UNDER CALIFORNIA LAW (CCPA)
As a California resident you have the right to:Know what personal information we hold about you
Request that we delete your personal information
Opt out of the sale of your personal information — though please note we do not sell personal information under any circumstancesTo exercise any of these rights, simply reach out to us directly at [email protected] and we will respond promptly.
DATA RETENTION
We retain your personal information only for as long as necessary to provide our service or as required by law. If you would like your information removed from our records at any time, please contact us and we will action your request promptly.
CONTACT US
If you have any questions about this Privacy Policy or how Heart & Time handles your personal information, please don't hesitate to get in touch:Heart & Time
Founded by Deepa Caveney
heartandtime.com
[email protected]
408-893-1730
Serving San Jose · Campbell · Los Gatos